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12 Indisputable Reasons Your Business Should Outsource Your Operational Support (Clutter!)

Updated: Oct 9, 2023

Today we touch on 12 excellent reasons your organisation should seriously consider outsourcing aspects of your business operations. Choose wisely but don’t let archaic concepts of risk and security concerns, hold back your business progression, without first doing the research in what an investment in competent business support services can contribute to your company’s advancement.

#1 Cost Efficiency:

It cannot be understated how much of a financial advantage outsourcing can be. Contrary to arbitrary hints at ‘hourly rates’, consultancies, freelancers, agencies, etc. mitigate the enormous expenditure carried by employers. Clearly defined contracts and pricing, no employee perks or employer responsibilities, no consideration of equipment and extensive training – to name but a few – mean the right support produces an excellent return on investment.

#2 Access to Expertise:

Looking for particular skill sets? It is often a surprise to realise the level of specialised, qualified individuals prepared to contract without the need to bring a long-term expense, in-house.

#3 Focus on Core Activities:

Anyone familiar with project planning will tell you of the frustration of navigating the daily, incessant non-essential tasks when attempting to make great strides in a particular direction! Bringing in ‘help’ without a long term commitment, allows small business owners and their teams to concentrate on their primary business functions.

#4 Adaptability and Flexibility:

With limitations to contract lengths and clear ‘escape clauses’, business support and virtual assistant agencies know how quickly an organisations situations, strategies and needs can change. This means there is always the ability to quickly adjust your resources based on changing requirements.

#5 Increased Operational Efficiency:

Without a doubt, introducing specialist consultants ensures that you will see the beginnings of streamlining processes and an enhancement of overall productivity, in much less time than if you were to begin fresh with even graduate employees.

#6 Reduced Administrative Workload:

Whether ‘mundane’ daily administrative responsibilities or those requiring expertise, like payroll, HR, and accounting, you will find outsourcing can free up valuable time and resources – and frustration - for you and your in-house team.

#7 Access to Advanced/Specialised Support Tools:

We live in a world where it feels as if everyone is meant to be an expert in every new online tool on the market. Most businesses will have been inundated with the options and potential software programmes, CRMs, form-creation tools, etc. and will know that they have the potential to change the face of their business for the better. However, having the time, scope and knowledge to trial any number of them would be counterproductive. As freelancers and business support companies, we have invested this time already and know what will work best for your industry and your circumstances.

#8 Operational Support Risk Mitigation:

Besides having the same concerns as you regarding compliance, legal matters, and regulatory issues outsourcing aspects to those who are business owners themselves and, therefore, independent and fully insured against error, alleviates the risks associated with many subconscious fears of subcontracting.

#9 Enhanced Customer Support:

For business support services, customer service is a foundation stone of their ongoing success. It is vital that that they are specialists in this field and can emulate the values, messaging and tone of their client organisations. You are sure to be in good hands in handing over aspects of your prospect and customer journeys and this can actually lead to higher customer satisfaction and loyalty.

#10 Global Market Expansion:

The world is smaller than you think...when contemplating expansion into international markets and a broader customer base, many organisations underestimate the extraordinary reach of today’s freelancers, virtual assistants and business support agencies. With access to experts across thousands of languages, cultures and business norms in any given area, you are no longer merely ‘hoping for the best’ with international relations.

#11 Competitive Edge:

It’s no secret that high achieving, flourishing businesses all over the world, have harnessed the power of white-label organisations and freelance services. Outsourcing can be the difference that gives your established small business a competitive advantage, by providing access to the same resources as larger competitors.

#12 Strategy Builders:

Besides contributing their own knowledge of business success factors, case studies, marketing value, etc. incorporating outsourced services into your business expands the scope of your potential development and allows you to focus on strategic planning and growth, with confidence.


Signing on with freelance virtual assistants, marketing agencies, business support companies, coaches and consultants, etc. is no longer a taboo subject for business owners. In fact, countless organisations publicly accredit their expansion and accelerated success to the support of experts hired in for a limited time and purpose. Regardless of your needs and budget restrictions, you, too, could harness the advantages above and many more, with a little planning, research and discernment.


So how do you know what to look out for and what to avoid when considering introducing outsourced support for your business?


Obviously, it’s vital that the whole process is as pain-free, smooth and as beneficial as possible, to your organisation.


There are many aspects you can easily list and look out for.


  • First, in searching for a suitable company or individual.

  • Then, when you meet the representative for the first time.

  • Lastly, there are clear aspects of consultant contracts that even a freelancer should have included in their proposal and contract terms.

At Ruka Business Support, we are invested in ensuring that the freelance and virtual assistant industries continues to flourish and build on the positive aspects of their reputations. We also really love to see small businesses with BIG VISIONS, succeed.


In that light, with no catch or upsell, we offer a free consult just to give you, the business owner or decision-maker, great advice on how to find and choose the best white-label, social media or administrative support people, for your short term project or operational needs.


Get in touch today to get past your current reservations and get your business ready to thrive.


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